JOURNAL REVIEW
TITLE:
Citizen Attitudes
Toward the Concept of Good Governance: A Survey of the North and Northeast
Regions of Thailand
AUTHOR:
Suchitra
Punyaratabandhu
PUBLISHER:
NIDA Development
Journal Vol. 48 No. 2/2008
1. THE RESEARCH
PROBLEM/QUESTION:
Governance reforms in Thailand, taking place in the context
of external donor institution requirements especially after the financial
crisis of 1997, have been supply side, by and large. Scant attention has been
paid to the demand side. What kind of governance do Thai citizens expect or
wish to see? Quite as importantly, what are their values and attitudes toward
good governance? Are those values and attitudes conducive to, and supportive
of, the exercise of good governance? In seeking answers to the questions,
attention is drawn to the demand side of governance.
2. THE AIM
This research investigates citizen attitudes toward good
governance and correlates of those attitudes.
3. LITERATURE REVIEW
Good governance is a multidimensional construct. It has been
defined differently by different agencies. Some definitions identify four
dimensions of governance, others six, yet others eight
(http://www.worldbank.org, http://www.adb.org, http://www.escap.org). Good
governance has been defined as consisting of all or some combination of the
following dimensions: accountability, transparency, participation/ voice, rule
of law/predictability, regulatory quality, political stability, responsiveness,
consensus orientation, equity and inclusiveness. Elimination of corruption and
its variants (e.g. “efficiency”) are sometimes treated as a separate dimension,
although corruption is generally subsumed under rule of law. The dimensions
complement each other, and there is overlap among them: mutually reinforcing,
they are also conceptually intertwined.
4. METHODOLOGY
The data set consists of a sample of 4,785 respondents
surveyed in eight provinces in the north and northeastern regions of Thailand
in late 2005 - early 2006. The sample was divided into three strata based on
degree of urbanization, with municipal towns and cities representing the
highest degree of urbanization, tambon municipalities representing a lesser
degree of urbanization, and rural villages outside municipal areas representing
the least degree of urbanization. Each stratum consisted of the following
number of respondents: 840 respondents in town municipalities in the north and
840 respondents in the northeast; 585 respondents in semi-urban tambon
municipalities in the north and 600 respondents in the northeast; 960
respondents in rural villages in the north and 960 respondents in the
northeast. A multistage stratified sampling design was used. The National
Statistical Office of Thailand provided generous assistance in drawing the
sample and supplying the area maps.
The data collection instrument was a questionnaire
consisting of some 70 items. In addition to demographic and socio-economic
questions, the first part of the questionnaire also contained items related to
access to information and public officials and offices, and levels of
satisfaction with public service provision. The second part of the
questionnaire was designed to elicit attitudes toward the dimensions of
governance, as well as respondent opinions on desired characteristics of
government and governance.
5. ANALYSIS
Table 1 presents characteristics of the sample, by region.
The proportion of women is somewhat greater than men (53.9 percent and 46.1
percent, respectively). The proportions do not differ significantly between the
north and northeast regions.
Respondents in the north region read newspapers more
frequently than respondents in the northeast (Table 2).
Table 3 reports the means and standard deviations of the
composite good governance scale and the four sub-scales - accountability, participation,
rule of law, and transparency.
Table 4 Partial correlations between each variable and good
governance, holding remaining variables constant.
For respondents in the northeast region, weak but
statistically significant partial correlations are obtained for degree of
urbanization, age, and educational attainment (partial r = 0.123, -0.056,
0.043, respectively). The signs on the coefficients are in the hypothesized
direction. Degree of urbanization and education are positively related to attitudes
supportive of good governance, whereas the association with age is negative.
Name recognition of public figures is weakly associated with attitudes
supportive of good governance (partial r = 0.063). Interestingly, a somewhat
stronger relationship exists between knowing citizens’ rights and good
governance attitudes (partial r = 0.188). Finally, weak but statistically
significant partial correlations are obtained for satisfaction with the
government’s ability to solve problems and trust in public officials. The signs
on the coefficients are in the hypothesized direction (partial r = -0.042 and
-0.091, respectively). The less the satisfaction with the government’s ability
to solve problems and the less trust in public officials, the greater the
support for the concept of good governance.
Analysis of the data for the northern sample shows weak but
statistically significant partial correlations for age and educational
attainment (partial r = -0.044 and 0.073, respectively). Age has a negative,
and education a positive, association with attitudes supportive of good
governance. Similar to the northeast, in the north region a stronger
relationship exists between knowing citizens’ rights and good governance
attitudes (partial r = 0.206). Lastly, weak but statistically significant
partial correlations are obtained for satisfaction with the government’s
ability to solve problems and trust in public officials. The signs on the
coefficients are in the hypothesized direction (partial r = -0.102 and -0.079,
respectively). The less the satisfaction with the government’s ability to solve
problems and the less trust in public officials, the greater the support for
the concept of good governance.
6. INTERPRETATION OF
RESEARCH
The attitudinal data from the survey indicate that, despite
the presence of traditional culture with its emphasis on hierarchical
relationships and patron-client linkages, citizens in the north and northeast
regions of Thailand are receptive to the notion of good governance. In terms of
relative support for the four dimensions of governance, most support was
expressed for accountability, followed by transparency, rule of law, and
participation.
7. CONCLUSION AND
RECOMMENDATION
This paper set out to investigate citizen attitudes toward
good governance and correlates of those attitudes for a sample of 4,785
respondents living in the north and northeastern regions of Thailand. A
composite scale was constructed to measure attitudes toward four dimensions of
good governance: accountability, participation, rule of law, and transparency.
Hypothesized correlates of attitudes supportive of good governance included
demographic and socio-economic factors; information about government and
knowledge of citizens’ rights; satisfaction with the government’s ability to solve
problems; and trust in public officials
Successful implementation of governance reforms requires
mutually supportive and cooperative relationships among stakeholders. If the
demand side for good governance is weak, it hardly augurs well for the success of
implementation.
8. FUTURE RESEARCH
The primary action recommendation emerging from this study
is that interventions designed to foster attitudes supportive of good
governance should focus on dissemination of information to the public, in
particular information about citizens’ rights under Thai law and those
guaranteed by the Thai Constitution.
The dissemination of information should be differentiated.
Stakeholders have different levels of receptivity. The most receptive groups
are the young and the educated, living in towns and cities. The least receptive
are older and less educated persons, living in rural villages. The form and
content of information should be designed to serve the needs of each target
group.
9. CRITIQUE JOURNAL
The initial thesis that the traditional Thai culture based
on hierarchical relationships and patron-client ties would perhaps serve to
undermine citizens’ support for good governance concepts was not substantiated
by the data. Respondents both in the north and northeastern regions expressed
attitudes supportive of good governance. In terms of relative support for the
four dimensions of governance, most support was expressed for accountability,
followed by transparency, rule of law, and participation. Citizens living in
the poorer and less developed northeast region are less supportive of good
governance than citizens living in the more affluent north. For those living in
poverty, daily subsistence requirements assume priority over governance
concerns. The inference could be drawn that it is necessary to achieve a
minimum threshold of economic well-being before attention is given to good
governance.
With respect to correlates of attitudes supportive of good
governance, analysis using partial correlations revealed weak but statistically
significant relationships between governance attitudes and age, education,
knowing citizens’ rights, satisfaction with the government’s ability to solve
problems of health, education, and poverty, and trust in public officials. The
signs on the coefficients were consistent with the research hypotheses.
Educational attainment and knowledge about citizens’ rights were positively
associated with good governance attitudes; satisfaction with the government’s
ability to solve problems and trust in public officials were negatively
associated with good governance attitudes. For the northeast region, but not
for the north, two additional variables were found to be related to good
governance attitudes: a positive association was obtained for degree of
urbanization and name recognition of public figures. This was consistent with
the research hypotheses.
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